Cancellation policy
1. Monthly Subscriptions
- You can cancel your monthly subscription anytime.
- After cancellation, you will not be charged for future months, and your subscription will continue until the end of the current month.
2. Prepaid Subscriptions (6-Month & 12-Month Plans)
- Prepaid subscriptions are still subscriptions. You can cancel within 30 days of purchase for a full refund.
- After 30 days, prepaid subscriptions are non-refundable, but you will continue receiving your letters until the plan ends.
3. Damaged or Missing Letters
- If your letter does not arrive or arrives damaged, we will replace it at no additional cost. Contact us promptly to arrange a replacement.
4. Refund Processing
- Refunds for eligible cancellations or replacements will be processed within 5–10 business days to your original payment method.
5. Contact
- For any questions, cancellations, or replacements, please email Conan at conan@url.
6. General Notes
- All purchases are in USD.
- By subscribing, you agree to these terms.
Contact: conan@letterstoboomers.com